Our Commitment to safe events

As part of the University of Oxford, OUEV have always had a strong commitment to the safety and wellbeing of our customers and our team.

Vickie Dimelow
Head of OUEV

20 July 2020

This is a topic that has become increasingly important to all of us both in and out of work, and it is our absolute priority to help you feel confident and comfortable booking events with us, and for your guests to feel safe and welcome in our venues.

For this reason, we have developed our Six Step Commitment to Safe Events, a set of comprehensive safety measures we are introducing in our venues to give you peace of mind. Our approach is based on robust processes established by the University of Oxford, on Public Health and Government advice and to complement best practice coming from the Meetings Industry Association and Visit Britain. We understand it is an anxious time as we adapt to these new changes, and we are very happy to provide a bespoke service covering any additional requirements you may have to reassure you.

Our venues remain closed to events for the moment as we continue to support the University in ensuring the core activities of teaching, assessment and University events can take place. However our team is busy preparing for our reopening and would be delighted to assist you with enquiries and bookings.

Please do get in touch if you would like to discuss a future event and we look forward to seeing you at our venues very soon!

With very best wishes

Vickie

Vickie Dimelow

Head of Oxford University Event Venues

Introducing our Six Step Commitment to Safe Events

Physical distancing measures

Adapting our spaces to allow physical distancing up to 2m apart and enhancing our signage to guide you

Cleanliness and hygiene

Introducing more frequent cleaning regimes, improved ventilation and airflow, and hand sanitising stations to maintain a safe environment

Trained venue team

Training our staff in our new way of working to help coordinate your event and keep customers safe

Food and beverage

Including new grab and go options to our bespoke menu, with the highest possible hygiene standards back and front of house

Technology & collaboration

Supporting fully virtual and hybrid events giving you flexibility on delegate numbers and allowing you to reach all of your audience - no matter where they are located

Flexible service and contract

Maintaining our prices and offering greater flexibility when you book

Download our full commitment and guide here

We understand things won't be quite the same as we adapt to this new way of running a venue and hosting events. Our guide goes into detail on each comprehensive set of measures we have put in place to give you peace of mind when booking with us.

Download here

Booking an event with us

We have introduced a few changes to our booking processes to help simplify booking an event during this time.

Menu

Our adjusted menu has been carefully put together by our award-winning chefs to enable their teams to work safely and delegates to dine comfortably. Our menu offers hearty handcrafted individual options along with a range of hot and cold refreshments.

VIEW MENU

Capacity and floor guides

We are in the process of developing our capacity and floor guides to reflect physical distancing measures and will have these available soon.

Risk assessments and running orders

Our venue risk assessments are currently being updated with Covid-19 specific risks and will be available to you when you confirm your booking with us. You will be required to submit to us your event risk assessment in advance of confirmed bookings taking place. Together these two documents will ensure that your event runs safely.

Every event we host has a running order which is shared with you in advance of the event. Our team will work with you to complete the running order and confirm the agreed safety measures for your event are included.

Terms and Conditions

Lastly, our terms and conditions have been updated to address COVID-19 giving you clear guidance and peace of mind on our booking details.

VIEW TERMS & CONDITIONS

Making a booking

We hope that these new steps and enhanced safety measures help you feel confident booking with us. Our team will be pleased to talk through any of the above in more detail and assist with any queries you may have.

ENQUIRE NOW

Thank you